MapInfo Corporation (Nasdaq:MAPS) today unveiled MapInfo(R) MapinHand, a business-to-business solution built on Oracle8i(TM) that enables organizations to supply field staff real-time access to critical, location-based data using handheld devices. MapinHand is the first in MapInfo's new family of wireless spatial solutions, which allows organizations to deliver enterprise solutions into the hands of field workers to improve decision making and customer care. MapInfo is demonstrating MapinHand at Telecom Business East (Booth #550).
"With MapinHand, companies can tap into the power of Oracle8i with the Oracle(R) Spatial option and use MapInfo's MapXtreme(R) Web software to give field staff on-the-move 'live' access to location-based data on customers and assets," said Mark Smith, vice president, server solutions, Oracle Corporation. "Using a PDA (Personal Digital Assistant), field staff can conveniently access up-to-date data, anytime, anywhere, to efficiently plan service installations, schedule equipment repairs and make customer calls."
"This is an exciting new vehicle for MapInfo to bring the power of location-based solutions to the field," said Aileen Heal, telecommunications market director at MapInfo. "The proliferation of handheld devices and new wireless technologies opens the door to a new generation of MapInfo solutions."
Features and Benefits
MapInfo MapinHand provides a mobile connection to field staff for real-time access to corporate information displayed on interactive maps, helping field workers to better assess situations, to deliver the right service solutions and to update data on the spot. Additional benefits include:
-- Mobility -- Workers on the move can easily stay connected to
the corporate database.
-- Improved Efficiency -- Field workers can make better-informed
decisions by having accurate up-to-date information at hand,
eliminating the need to return to the office to obtain
information for unscheduled, emergency jobs.
-- Updated, Accurate Databases -- Field workers can send updated
information on equipment or customer status to the corporate
database from their PDAs.
-- More Satisfied, Loyal Customers -- Improved, faster problem
resolution, better customer service and more reliable field
equipment leads to satisfied, loyal customers.
-- Packaged Solution -- MapinHand is ready to go. No additional
programming is required. MapinHand includes installation and
configuration of the solution on the customer site.
Pricing and Availability
MapInfo MapinHand will be available in September and will be priced based on the number of handheld client devices. Pricing includes installation, configuration, customer support and product maintenance. MapinHand runs on Palm OS and Windows CE platforms.
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