ISite Services, Inc. Introduces Work Anytime, Anywhere: the Next Generation of Hosted Applications

Enhanced Applications Unify Businesses With Remote Workers and Users

ISite Services, Inc., the leading provider of e-business applications for the small and mid-sized businesses, today announced a new line of Work Anytime, Anywhere services. These enhanced E-Operations applications give users the power to easily and securely work from any location, at any time.

With the growing number of telecommuters and business travelers, companies are challenged with keeping everyone in touch with vital information. According to research firm Cahners In-Stat Group, roughly 30% of the mid-sized businesses' workforce is on the road, working from home or in remote branch offices. This percentage is expected to increase significantly over the next five years.

Consistent with ISite's strategy to address the real-world needs of small and mid-sized businesses, E-Operations has been enhanced to simplify remote business operation. "Business can no longer be conducted only between 8-5 at one specific location," says ISite's Director of Partner Development Nathalie Bollecker, "The Work Anytime, Anywhere enhancements provide our customers with crucial services to efficiently operate from any location and remain competitive."

ISite's web-based E-Operations applications offer comprehensive and affordable tools for small and mid-sized businesses. Easy to set up and intuitive to use, they help manage all facets of business online. E-Operations streamlines business operations and increases worker productivity.

-- Intranet Center joins together remote offices and traveling users, providing a secure information-sharing network for the enterprise. Common business tools (calendar, contact lists, client information) enable employees to easily access vital information. Encrypted e-mail protects the safety of critical data exchanges. The entire enterprise workforce remains equally operational wherever and whenever employees work.

-- Distribution Center provides a secure and intuitive tool for sharing confidential data. Authorized users can quickly enable private areas for new customers, partners or remote employees. Remote users can easily retrieve, add, or update files from any location.

-- Billing Center allows staff to access and update project information from any location through the day. Scattered team members can enter their data in real-time, from home, a client site or with their PDA. Project leaders can instantly retrieve accurate reports of project status or billable time.

-- Response Center makes customer service available anytime, anywhere through an intuitive web-based interface. Customer service staff receives notification via instant messages to their cell phone, pager or e-mail. They can respond quickly and easily using a web browser or their PDA. Response Center immediately improves service and tracks incident history, at pennies to the dollar of a Customer Resource Management(CRM) solution.

-- Commerce Center allows businesses to sell standard goods as well as customizable products and services, or even entertainment packages. Maintaining the store is very easy since employees can log in from anywhere to make manual charges or credits, adjust inventory or update pricing.

ISite's Work Anytime, Anywhere-enabled E-Operations services start as low as $95 per month.


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