WIDCOMM, Inc. and Alcatel eND (eBusiness Networking Division) have teamed to demonstrate the benefits of Bluetooth wireless connectivity within the enterprise environment. Using WIDCOMM Bluetooth-enabled PDAs and WIDCOMM Bluetooth network access points, enterprise end-users are able to access a range of integrated Alcatel Omni PCX services, including unified messaging, database access, customer service applications and call management services.
Alcatel's and WIDCOMM's efforts provide proof that Bluetooth technology yields networking capabilities with broader applications than just cable replacement. The portable office services introduced by Alcatel and WIDCOMM meet the increasing demand for communication efficiency: users need not be tethered to their desks to have access to a wide range of voice and data transmission capabilities.
Alcatel Omni PCX services are implemented on an Enterprise Portal from Nextenso (a subsidiary of Alcatel). A standard Handspring Visor PDA, equipped with WIDCOMM's BlueConnect module, accesses these services and the Internet through WIDCOMM's BlueGate 1000 Bluetooth Network Access Point.
The award-winning Alcatel OmniPCX 4400 is the world's most advanced IP-based voice communication system. Based on a client/server UNIX architecture, the Alcatel OmniPCX 4400 includes a number of advantageous features: scalability from 50 to 50,000 users; innovative Reflexes telephone handsets; 99.999% reliability; one-number mobility; unified messaging; voice-over-IP networking with quality of service management; Web-based customer contact center access; and comprehensive network management.
"With this system, we provide to mobile users the same level of services that users expect when at their desks," said Eric Moisset, product manager at Alcatel eND. "Bringing Bluetooth to the office environment ensures comfortable wireless service continuity. Before, such wireless service continuity was only available on cellular services."
"Implementing and demonstrating wireless services for office applications shows the real value of Bluetooth technology: productivity in the enterprise," commented Andreas Malzach, general manager of WIDCOMM Europe. "Moving from prototype networking to wide-spread infrastructure enterprise applications is an important step in the evolution of Bluetooth technology -- a step that clearly enhances corporate productivity."
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