PatientKeeper, Palm, and Analysts International Partner to Explore Benefits of Mobile and Wireless Technology in Healthcare

Collaboration Results in Seminar Series That Examines How Healthcare Organizations Can Leverage Strong Physician Adoption of Handhelds to Enhance Care and Lower Costs

In a first-time collaboration, PatientKeeper, Inc., Palm, Inc., and Analysts International--all pioneers in the mobile and wireless computing arena--are joining forces to address how mobile and wireless computing can streamline operations, increase efficiency, and improve patient care for healthcare institutions.

On April 10, the three companies will cosponsor the first in a series of seminars exploring the organic growth of handhelds in healthcare. Held in Boston, the seminar is entitled, "Handheld Computing Power: Making the Most of Physician Adoption of Handhelds." The keynote speaker will be John Halamka, MD, MS, chief medical information officer of CareGroup Health System and adjunct faculty member at the Center for Clinical Computing at Harvard Medical School. Target cities for the series include Atlanta, New York, San Francisco, Detroit, Philadelphia, and Houston.

"The use of handheld computers has exploded in healthcare organizations because of caregivers themselves," explains Cameron Lewis, senior vice president of Marketing and Business Development for PatientKeeper. "This has turned the traditional technology introduction model on its head. In the past, IT departments introduced systems designed to have business and clinical impacts, but caregiver adoption and usage were often slow. Now, with industry estimates of 35-40% of caregivers using handheld computers, IT departments find themselves having to respond to adoption rather than encourage it. Healthcare organizations are being pressed to develop mobile strategies that answer caregivers' call for even greater access and functionality while maintaining existing system and policy guidelines within their institutions."

The seminar series is the result of these three industry leaders collaborating with the goal of helping healthcare organizations to develop mobile strategies and optimize their return on mobile computing investments. "Their strategic focus in the healthcare industry, mobile and wireless experience, and excellent track record with healthcare organizations make Analysts International and PatientKeeper a natural fit with Palm's strategic healthcare initiatives," says Randall Kiernan, director of Enterprise Alliances at Palm. "By combining their proven ability to integrate applications across multiple technology platforms and customer interaction channels with our leading mobile and wireless technology, these companies will help bring Palm's vision for healthcare solutions to life."

Joanne Bocci, managing director of Analysts International's Mobile & Wireless Practice, concurs. "This collaboration between top mobile healthcare experts will have a direct impact on healthcare organizations' ability to provide optimal patient care while meeting significant ROI goals. The expertise of Palm and PatientKeeper enhances Analyst International's ability to help our healthcare clients achieve critical business objectives via successful design, development, integration, and deployment of mobile and wireless solutions."

In addition to the seminar series, the three companies have issued a white paper entitled, "Integrating the PDA into Hospital IT: A Panel Discussion," which examines current applications of handheld technology. In a round-table format, prominent healthcare leaders share their experiences and offer insights into the factors affecting the widespread and consistent adoption of mobile and wireless technology in their institutions; the ways in which organizations can develop an internal structure that supports handheld use; and methods for addressing the challenges of protecting patient data. Round-table participants include Chip Davis, senior director of Ambulatory Operations and Practice Management, John's Hopkins University Hospital; Thomas Johnson, vice president of Sheldon I. Dorenfest & Associates; Dr. Eric Pifer, assistant professor of medicine and medical director of EMR Systems at the University of Pennsylvania; and Dr. James Zimble, president of the Department of Defense Uniformed Services' University of Health Services.


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