Organizations Unsure of Role for Enterprise Wireless in Delphi Group Research Finding

Productivity and opportunity capitalization benefits are substantial, but not yet recognized by most organizations.

Wireless technology is presenting challenges that organizations aren't yet prepared to work through. Delphi Group found few companies are currently providing wireless portal access to employees in their organization. In addition, fully half of the organizations not providing wireless portal access don't know when they will.

The proliferation of wireless devices has clearly taken the marketplace by storm. "However, despite the ubiquity of cellular phones and handheld devices," noted Thomas M. Koulopoulos, Delphi Group president, "few organizations have tapped into the enormous potential enterprise wireless holds to make anytime, anywhere computing possible."

"There is a large gap between the number of businesspeople carrying cell phones and PDAs and the number using them to connect to important corporate information and individuals," notes Larry Hawes, a Delphi Group senior analyst. Untethered computing devices and wireless middleware have the potential to connect mobile professionals with volatile, time-sensitive information and critical business applications. In addition, enterprise wireless solutions can keep those on the go in touch with other members of the organization's value chain, including suppliers, distributors, resellers, and most importantly, customers. "The productivity and opportunity capitalization benefits of deploying wireless technologies are substantial, but have not been recognized by most organizations," according to Hawes.

Despite the fact that a full 50 percent of those responding to the Delphi Group survey said they could find no business case for enterprise wireless, nearly 40 percent said they are seriously looking at ways to make enterprise wireless work for their organizations within the next two years. "There are organizations today, from banks to trucking companies, who are proving that enterprise wireless can create competitive advantage by extending value chains across the barriers of time and geography," said Hawes. "These early adopters need to share their stories with those that are seeking to understand where and why they should use wireless technology and how to justify the investment."

Delphi's 2001 Aspen Executive Summit - High Altitude Strategies for Enterprise Wireless has been constructed to demonstrate the compelling value proposition that enterprise wireless offers. The event will highlight the wireless adoption experiences of companies from the Health Care, Financial Services, Oil and Gas, and Pharmaceuticals industries. Wireless technology visionaries will address key issues that are shaping the future of enterprise wireless. The Delphi Aspen Executive Summit, which is targeted to senior level executives, will be held on August 26-28 at the prestigious St. Regis resort in Aspen. For more information, call Delphi Group at 800-575-3367 or visit on the Web.

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