October 25, 2001
Starting today physicians have a more accurate, cost-effective and time-saving option for professional medical transcription - IQSpeak digital dictation by IQMax.
Utilizing the Palm Pilot Operating System and HandEra handheld computing device, physicians may now dictate their patient records at the point of care, with the patient's name and correct information auto-populated in and transmit the information via the Internet, directly to their transcription company in a high-quality digital file.
"Transcription fees and transcription errors account for thousands of dollars in lost revenues per physician annually," said IQMax founder and CEO Paul Adkison. "By using IQSpeak, which automatically attach accurate patient demographics to the dictation file, we can forecast a significant reduction in lost revenue."
IQMax has been developing this transcription software over the past year, including a pilot program that was just concluded with Blue Ridge Bone & Joint in Asheville, NC. Blue Ridge Bone & Joint projects the IQMax solution will provide significant savings with less errors in transcription, more complete information for the billing process as well as save them from a great number of headaches associated with the manual processes they had to endure previously in medical transcription.
Physicians participating in pilot programs have been drawn to the device for its ease of use, voice quality, and the streamlined process inherent in the IQSpeak Application.
"Having my patient appointments in my coat pocket, and having their reference numbers and names automatically attach to my dictation file is invaluable," states Dr. Michael Goebel, a physician with Blue Ridge Bone & Joint. "I am confident that my notes are attributed to the correct patient, quickly and securely. Furthermore, though I am not a tech wizard, it took little to no time to master."
IQSpeak is simple to use but delivers impressive results. First, the message is captured directly onto the HandEra device using Palm OS technology and can be played back immediately for review. Second, the software automatically links patient demographics (name, record number, etc) to the dictation using IQSchedule, thereby eliminating errors due to misspellings or transposed record numbers. Finally, the information is relayed to the transcriptionist over the Internet, from almost any location and at any time.
"The elimination of patient demographic errors alone will tremendously improve the quality and speed of transcription services," said Peter Sharon of Accurate Transcription, who he is already offering IQMax to its customers. "Typical patient demographics take a number of lines on every transcribed encounter. If that information is already attached to the transcription file, we can complete transcriptions more accurately and in less time."
IQMax paid extra attention to the security of the data and voice files being transmitted over the Internet. Special keys are cross-embedded into separate files, making it nearly impossible to intercept all of the files needed to access specific patient information.
IQSpeak is currently offered directly to physicians though IQMax (www.IQMax.com). The company is offering their solution to transcription companies who may then present IQMax service as an option for their physician clients.
"As federal regulations increase the record keeping required at all levels of the healthcare industry, IQMax can easily adjust to the needs of additional audiences, such as nurses and medical technicians," states Adkison. "As soon as doctors try IQSpeak they think of other ways they would want to use their device for similar business needs. The underlying exchange platform was developed to meet these growing and changing needs. We look forward to a long relationship with the healthcare community."
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