IBM and Symbol Form Alliance to Provide Wireless and Mobile Computing Solutions

December 11, 2001

Synergies To Focus On New Applications In Increasingly Mobile Landscape For Supply Chain Logistics, Field Service Automation, Consumer Product Goods Delivery, Postal and Package Forwarding and Security

Symbol Technologies, Inc. (NYSE:SBL), the global leader in mobile data transaction systems, announced today that it has formed an alliance with International Business Machines Corporation (NYSE:IBM), the global leader in integrated e-business services and applications, to design, implement and provide comprehensive mobile computing systems using wireless local area networking (LAN), wireless wide area networking (WAN) and wireless personal area networking (PAN).

The Symbol/IBM alliance will integrate mobile computing devices with a suite of wireless e-business applications and services to deliver enhanced productivity, operational efficiencies, customer service and competitive advantage through the use of application specific mobile and wireless technology. Targeted industries include field service automation, consumer product goods delivery operations, logistics supply chain, postal and package forwarding and security.

"Wireless mobility applications within these kind of vertical enterprises continue to dominate Wi-Fi (802.11b) wireless LAN adoption worldwide. Customers are finding definitive ROI from the combined deployment of standard-based, wireless technology and ubiquitous mobile computing platforms," said Sarah Kim, Analyst, Mobile/Wireless, Yankee Group. "The Symbol and IBM alliance will help their respective customers simplify wireless LAN solutions in this increasingly complex market."

The relationship combines Symbol's bar code scanning and wireless mobile computing technologies, an extensive partner network, proven solutions and a broad base of vertical expertise with IBM's global reach, extensive resources, large scale e-business expertise and world-class service and support.

"The intent of this agreement is to proliferate mobile and wireless applications on a large scale and enterprise level," said Tomo Razmilovic, president and CEO, Symbol Technologies. "By combining our core strengths in products, technologies and services, the Symbol/IBM alliance will provide a level of capabilities our customers have not seen before in the IT industry. This alliance opens doors to numerous new opportunities."

"The combination of Symbol's and IBM's deep wireless e-business expertise gives companies a strong team to help them reap the productivity benefits of wireless systems," said Dean Douglas, general manager, wireless e-business, IBM Global Services. "Together we offer years of wireless experience and top technology."

IBM and Symbol have set up a "Project Office," which will train both companies' professionals on each other's capabilities specifically to aid and support the sales and implementation of the joint mobile and wireless e-business solutions agreement.


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